Schlage Sense smart locks offer convenience and security, allowing users to control access via a mobile app or manual keypad. However, there might be situations where you want to disable remote or manual control temporarily or permanently. This guide provides step-by-step instructions on how to disable Schlage Sense from the app or manual control.

Disabling Schlage Sense from the App

To prevent the Schlage Sense lock from being controlled remotely through the app, you can remove or disable user access or change the lock settings. Follow these steps:

  • Open the Schlage Home app on your smartphone.
  • Log in to your account if prompted.
  • Select the lock you wish to disable.
  • Navigate to the lock's settings menu.
  • Look for options related to user access or permissions.
  • Remove all authorized users or disable remote control features.
  • Confirm your changes to ensure remote access is disabled.

Note: Disabling remote control via the app may also involve deleting the lock from your account, which will prevent any app-based control until reconfigured.

Disabling Manual Control

If you want to disable manual keypad entry or lock operation, you can do so by changing the lock's settings or removing the keypad power source temporarily. Here are some options:

  • Disable the keypad by removing the batteries or disconnecting power if the lock design allows.
  • Use the lock’s configuration settings to disable manual keypad access, if available.
  • Change the lock’s settings to restrict manual operation to authorized users only.
  • Consult the user manual for specific instructions on disabling manual control for your model.

Keep in mind that completely disabling manual control might require physical modifications or specific configuration options that vary by model. Always refer to the official Schlage Sense manual for detailed instructions.

Additional Tips

Before disabling control features, ensure you have alternative access methods in case you need to unlock the door. Consider setting up backup access options like physical keys or secondary codes.

If you encounter issues or need to re-enable control, follow the reverse process or contact Schlage customer support for assistance.